You will receive an email if a royalty report is rejected by your Licensor

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The email will include the reason for rejection.

Click the link in the email or click "View" from the Dashboard to access the rejected royalty report

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Click "Resubmit" to edit and resubmit the royalty report

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Use the report navigation icons to edit or add the appropriate items

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Click "Continue" on "Step 3. Enter Sales" to recalculate the royalty report

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When ready to submit, click the affirmation box, write an optional note, and click "Submit Report"

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A full history of each revision can be found at the bottom of the report review page

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Contact Support

Customer Support Hours:
MON - FRI, 8AM to 5PM CST
Email: support@royaltyzone.com
Phone: 866.605.2219 x2