RoyaltyZone compares the SKUs in your sales upload file against those found in the database. SKUs must match exactly to be recognized by RoyaltyZone.
RoyaltyZone will display a list of unrecognized SKUs for review. Your options for managing these SKUs will depend on the Product Management mode selected by your Licensor.
Product Management: Open
Option 1. Click "Ignore" to remove all sales for the designated SKU from the upload (click "Ignore All" to remove all)
Option 2. Click "Typo" if you mistyped the SKU number and need to map it to an existing SKU in the RoyaltyZone database
Option 3. Click "Add" to enter the description, property, and category for the designated SKU
Product Management: Closed
Option 1. Click "Cancel" to cancel the sales upload. You will need to contact your Licensor outside of RoyaltyZone to request that they add any missing SKUs to the database.
Option 2. Click "Continue" to submit your royalty report. The unrecognized SKU’s will be assigned a default royalty rate and be marked as "Unrecognized" property and category.
Product Management: CTI ProofTrak
Option 1. Click "Cancel" to cancel the sales upload and submit the unrecognized SKU’s for approval via ProofTrak. SKU’s will not appear in RoyaltyZone until final approval is received in ProofTrak.
Option 2. Click "Continue" to submit your royalty report. The unrecognized SKU’s will be assigned a default royalty rate and be marked as "Unrecognized" property and category.
